Effective 8/3/20

Freight
Freight will be prepaid when shipping to commercial locations provided packages fall within small package carrier shipping guidelines and are shipping within the Continental US. Full freight charges will be assessed on any shipment made outside the Continental US. We will charge a $7.00 per blind/shade ($25 minimum per order) shipping/ handling fee on all small package carrier shipments.

Shutter orders will be charged a $20.00 per unit shipping & handling fee ($75.00 minimum per order).
Shutter orders with sizes 96” and over will incur a $50.00 per unit oversize charge ($80.00 minimum). This is in addition to the per unit shipping/handling fee.

Freight surcharges
Fedex Ground Shipping
Blinds/Shade sizes up to 95 7/8" - $7.00 per blind/shade ($25 minimum) handling fee on all deliveries. $5.50 per order on any C.O.D. shipment. This is in addition to the per blind handling fee.

Fedex Oversized Shipping - FedEx Express Saver
Product sizes 96" -108" Up to 4 units - $50.00 per unit ($80.00 minimum). This is in addition to the per unit shipping/handling fee. Orders that fall into this category must ship via 3-day FedEx Express Saver. Orders with any product greater than 108” will be shipped via common carrier. Multiple over-sized orders of 5 units or more will ship common carrier. See Common Carrier Shipping below for additional details.

Supersized Shipping
Product sizes over 156” will incur a $1000 flat shipping charge.

Common Carrier Shipping
Any order that has 50 units or greater, regardless of size, will be charged the per unit per unit shipping/handling fee and will require a freight quote. We reserve the right to use the delivery method of our choice on larger or oversized shipments.

Common Carrier Shipping Table
Blind size

Units

Flat charge per invoice

 

108 1/8”-125”

 

1-25

 

$200 + $7.00/blind handling fee

 

26-49

$250 + $7.00/blind handling fee

50 units+

Freight quote required

125 1/8” up

to 143 7/8”

 
 

0-25

 

$250 + $7.00/blind handling fee

26-49

$300 + $7.00/blind handling fee

50 units+

Freight quote required

Common Carrier Oversized Shipping Table
Blind size

Units

Flat charge per invoice

 

144” -

 

0-25

 

$250 + $7.00/blind handling fee

155 7/8“

 

26-49

$500 + $7.00/blind handling fee

50 units+

Freight quote required

156”+

 
 

Any

 

$1000*

*Supersized shipping costs may go down based
on the final destination and or shipment weight.

Order Reships
Reships due to incorrect address information will be charged actual freight.

Additional Freight Charges
This policy does not apply to expedited, Same Day, Express, Air Freight, Overnight, 2nd Day, or 3rd Day shipping services. Additional rules, restrictions and limitations apply. Please contact customer service for applicable surcharges and rate quote.

All prices are in U.S. Dollars and do not include freight, duties or taxes for shipments to Alaska, Hawaii or Canada. Customer is responsible for all shipping/freight charges and/or fees to these locations. 2nd Day and Next Day shipments to Alaska & Hawaii will incur additional charges. Other surcharges may apply (i.e. residential delivery, lift-gate, ferry fees, inside delivery, limited access, call before delivery, call notification, etc.) GST and VAT is not included in pricing. Please provide email address when ordering for contact by the freight carrier.

Freight Damage (Must be reported within 10 days of receipt)
Fed-Ex If you suspect freight damage, contact Customer Service immediately. The damaged merchandise will be returned to LEVOLOR® for repair or replacement. Contact the Customer Service Department for further information. Reorders for replacement are the responsibility of the consignee. If you discover concealed damage, retain all packing materials and contact the Customer Service Department.

Common Carrier 
All Shipments are FOB factory. If you suspect freight damage REFUSE the shipment. The merchandise will be returned to LEVOLOR® for inspection. After inspection, a repair or replacement will be made. Contact the Customer Service Department for further information. Reorders for replacement are the responsibility of the consignee. If you discover concealed damage, retain all packing materials and contact the Customer Service Department immediately.